Testimonials

Thomas & Peggy Page

My husband and I had to replace our HVAC system at our home. So, we searched for a reputable company on Home Advisor and found Comfort Specialist. We had used the site once before to hire a very good plumber. For months we’ve been discussing going to Alaska on our next vacation, but when we realized our home needed a new HVAC system, our trip to Alaska vanished. However, we were wrong. The salesperson from Comfort Specialist told us that we will be getting a Cruise Voucher as a promotion, and they had itineraries going to Alaska. The Cruise Voucher impacted our decision tremendously and we signed the contract immediately. Comfort Specialist did a fantastic job and we are so excited to go on our Alaskan Cruise next year in June. Thank you, again.
 

Alberto Guerrero

I needed someone to do some duct repair and work on the main unit of our HVAC. I researched Angie’s List and spoke to 3 companies; one was Comfort Specialist and the other was Conditioned Air Solutions and I can’t remember the third one. I decided to go with Comfort Specialist because of their pricing, open communication, professionalism and Cruise Voucher incentive. Upfront, they presented me with a Cruise travel Voucher which was a great bonus, especially since the other companies were not offering the Voucher. I just spoke to Destination Motivation who explained all the details about the cruise within 24 hours of my acceptance of the Voucher. What a service. Thank you, Comfort Specialist.

 

Michael & Michelle Estremera

Last month our Air conditioner broke down and we needed someone to replace it immediately. We got on the internet and one of the companies we found was Comfort Specialist. They came out and immediately replaced it. We did not care about price; it was a necessity to replace our Air Conditioner . Since Comfort Specialist is such a great company, they gave us a Cruise travel Voucher which was a major perk and we will be deciding soon where to go for our vacation. Thank you for the speedy installation and our Cruise Voucher.

Bradley F

A Couple of weeks ago we went on Google to find a reputable air conditioning company here in Owens Cross. We found a few reputable companies we liked; Thomas HVAC, H.C. Blake, and Comfort Specialists. Each company came out to our home and gave us a quote. Each company was about the same price, but Comfort Specialist stood out with their 10-year warranty and the Cruise Voucher incentive. The Cruise Voucher ended up being the deciding factor and we’re very happy we decided to go with their company. We are looking at taking an Eastern Caribbean cruise later this year and can’t say thank you enough to Comfort Specialists for this great gift.

From 32 reviews
Carol Ille

Looking for a company to clean my clothes dryer vent without the cost of the big house vent cleaning companies. They came out right away, inspected the 25-foot built-in dryer vent with two 90-degree turns. It took a lot of effort to get …

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via Facebook
lars lars

They were on time and friendly.

via Google
Dennis Skinner

A/C went out on July 3rd at 9pm wasn't sure if I could find any one to come on the 4th of July called Comfort Specialist at 7 left message call was returned in about 20 minutes was told someone would contact me with in an hour by 9:30 my A/…

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Response from business owner

Dennis, thanks for the great review! Let us know if you need any heating and air assistance in the future!

via Google
Sonja Burgess

I will use them from now on. The service technician was very professional and explained everything so I wasn’t left in the dark. Awesome!!!

Response from business owner

Sonja, thank you for the great review! We look forward to helping with any future heating and air needs in the future!

via Google
Mike N Charlotte McConnell

definitely recommend comfort specialists. they’re very prompt and very friendly

via Facebook
Mike N Charlotte McConnell

definitely recommend comfort specialists. they’re very prompt and very friendly

via Facebook
B Principled

Experienced, professional, conscientious people with fair prices.

via Google
Lisa V

Thanks for coming out. Appreciate the service and follow up

Jeff Ayscue

On time, ready work and provided excellent service in a timely manner. What more could you ask for. Very professional.

Response from business owner

Thank you for your kind words! We look forward to hearing from you in the future for all of your heating & air needs. We always appreciate your business.

via Google
Joseph Gaude

I scheduled time to have someone come and do preventative maintenance on my gas pack. Jaron can on time, was very knowledgeable and very personable. Couldn’t ask for better!

via Google
Fred Schwartz

Excellent efficient service! 100% recommended!

via Google
Ricky Bear Eaves

Best and most reliable around. Very trustworthy!!

via Google
Joyce P

Excellent service and technician was very courteous as always.

John Carr

Very good experience. Technician was very knowledgeable and explained every aspect of the problem. I would recommend comfort Specialists to anyone.

Response from business owner

Thank you so much. We really appreciate your business!

via Facebook
Lisa Hughes

For $89 a year, they will have a tech come out twice a year to do a preventative maintenance service. I've been satisfied with them coming out and keeping the HVAC systems running smoothly. When there was a problem, their representative …

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Response from business owner

Thanks for trusting us to come to your home. Let us know if we can help with any of that insulation. Thank you

via Google
jerry moody

Comfort specialist heating & air are very professional and i am absolutly very happy with our new heating and air unit. I am so thankful i found comfot specilist because they done a great job installing my new unit and my home is more …

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via Google
Crystal

Out of four quotes I was given to replace my heat pump and duct system, They were the least expensive and worked with me to get exactly what I wanted. Cain, the owner is very knowledgeable and made sure I was happy with the work. Originally…

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via Google
Kay Cantrell

Cain owner is a man of his word get the job done right i would recommend his company to anyone honest man great people personable workers do the jobto his expectations. Always chose a company with great reviews, if i need a heating and air …

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Response from business owner

Thank you. We always try to do the best we can. If you ever need anything just give us a call.

via Google
Clint Cunningham

I had an awesome experience dealing with the people from Comfort Specialist. They came out the same day I called and was very professional and helpful. I highly recommend them and I’ll be using them in the future!

via Google
Dave Lakin

Cain and his guys came out recently and replaced my 3 ton air conditioning unit at my house. It was only 10 years old but had a leak in the coil. He also offered to top off the insulation in the attic because it had visibly compressed over …

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via Facebook
Heather Marks Nelson

Installation in February of this year went great, but what really impressed me was the service I received on an urgent warranty issue today. From phone call to solution was less than 2 hours and just great customer service! So rare nowadays…

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via Facebook
Ben Grosik

All around great deal! Jaron performed my maintenance twice this year and was very honest, professional and personable. He actually explains what he is doing and why! They have been great in service, customer service, and price. Will …

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via Google
S T

AWESOME SERVICE! DEFINITELY RECOMMEND! WILL USE AGAIN!

They installed a vent duct in my kitchen for the range hood fan. The owner, Cain Fralix, recommended a better (and less expensive) solution than what I planned originally. Saved me a …

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via Google
alexander tyshkevych

The owner is very knowledgeable and thoughtful. He did a good job communicating and explaining the details. He even filled out our warranty forms for us. I would hire him again

via Google
Mary Teresa Bello Toro

Super fast service on a very cold morning. More than reasonable price for emergency service. Highly recommended.

via Facebook
Freda Anderson

Comfort Specialists are the best! Fixed AC in office in less than 2 hours!!!

Response from business owner

Thank you so much. We really appreciate you!

via Facebook
Joshua Smith

Awesome service and great work was there when I called on time and done a great job

via Facebook
Lisa Haas Wright

Highly recommend! Courteous, prompt (actually shows up early!), and trustworthy!

Response from business owner

Thank you Lisa Wright for your nice comment.

via Facebook
Monica Lucas

Coming out on such short notice on Memorial Day! Have always been SO trustworthy & helpful! Will NEVER recommend anyone else for HVAC needs!

via Facebook
Tammy Boyer

Loved this company. Very reliable, really knows the business, fast and stays with the job until everything is perfection. A+++

Response from business owner

Thank you Tammy Boyer. We appreciate your business !!

via Facebook
Tim Kirby

They did a great job, very professional. I will definitely recommend them

via Facebook
Eddie N Barbara Fralix

Comfort Specialist Heating and Air did a excellent job installing our unit they arrive when they said they would be here very professional introduce them self went over what they will be doing

help us understand before they left they made…

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Response from business owner

Thank You Mr. and Mrs. Fralix hope yall are enjoying your new unit.

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Very punctual. Completed the service call and didn’t try to sell me a bunch of stuff I don’t need. Very courteous and thorough in checking out my system. - Melissa O.

Perfect service, a template for how it should be. - Jason T.

They came out on a Sunday to work on our problem and gave us a lot of knowledge we didn’t know. - Patricia W.

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