About Comfort Specialist Heating & Air
We raise the bar in everything we do: every team member, every action, every word, every service, every time. We actively seek opportunities to be better in this moment than we ever were before. When we each seek to raise the bar with these core values, we become unstoppable. – Cain Fralix
We Promise to Raise the Bar With …
We always choose the safest way. There’s nothing more important than people. The safety of our team members and our clients will be valued above all else. There is never a good reason to do something unsafely. In every situation, we will actively seek out ways to reduce risks, and we will always choose the safest way possible.
We serve at the highest level. Everyone serves: We serve other team members, our vendors, and the general public. So, every moment of every day, we will check ourselves to make sure we are serving at the highest level possible. Our greatest reward is the feeling we get when we’ve served someone.
We know that everything matters. From truth and trust to reputation and credibility. Integrity is essential because our reputation remains long after we’ve finished a conversation or a project. When we work to enhance our reputation, we serve our team and clients by creating a predictable and trustworthy experience. Honesty and doing the right thing are our golden standards.
We stand shoulder-to-shoulder to serve. We are a team of individuals, but we act as one. We know a single drop of water holds little power, but an ocean has the ability to make waves. Therefore, we honor and serve each other by working as one—working together, supporting one another, and standing shoulder to shoulder. When we work as a team, we are strong, focused, and unstoppable.
Our Core Purpose
Our purpose is to serve local families at the highest level so they can enjoy safe and comfortable lives. We have a noble calling at Comfort Specialist Heating & Air: Enrich the lives of local families by ensuring they are safe and comfortable. To us, that is our highest purpose. We view it not as a job, but as the highest privilege to be entrusted with this responsibility. We take it seriously, pursue it relentlessly, and serve tirelessly.
Very punctual. Completed the service call and didn’t try to sell me a bunch of stuff I don’t need. Very courteous and thorough in checking out my system. - Melissa O.
Perfect service, a template for how it should be. - Jason T.
They came out on a Sunday to work on our problem and gave us a lot of knowledge we didn’t know. - Patricia W.